Policies

PAYMENT POLICIES
I understand I am required to keep a current credit card on file with Woodlands Elite Bowling Green hereinafter referred to as “WEBG”. If my credit card on file expires or I wish to place a different credit card on file, it is my responsibility to do so before the 6th day of the month.

All charges at “WEBG” are billed on or about the 1st day of each month and become due immediately. Customers have until the 5th day of the month to pay the balance due on their account via cash, check, etc. All amounts remaining due on the 6th day of the month will be charged to the credit card on file for the account unless the 6th falls on a non-business day. Then, the card on file will be charged on the next business day. Any accounts with a balance due after the 6th day of the month will automatically be charged a $25.00 late fee, and the student(s) associated with the account may be withheld from participating in activities at “WEBG”. This includes accounts in which the credit card transaction on their account is declined.

I understand any check/money order returned unpaid for any reason will incur a $25.00 return fee and a $25.00 late fee.

“WEBG” accepts cash, checks, money orders, cashier’s checks, VISA and Mastercard as methods of payment.

ANNUAL REGISTRATION FEE
All customers must pay a $50.00 annual registration fee to participate in any activities at “WEBG”. This annual registration fee will be automatically billed to the customer’s account in the same month the next year if they are currently enrolled in any activities at “WEBG” at that time.

DROP POLICY
“WEBG” requires the first month’s tuition to be paid in full when registering for activities at “WEBG”. All customers must submit an Activity Drop Form on or before the 5th day of the month, one month prior to dropping any class/activity at “WEBG”. This notice is available on our website. This notice must be submitted by the 5th day of the month, one month prior to dropping an activity, or you will be responsible for the next month’s tuition.

REFUND POLICY
“WEBG” does not refund tuition for any reason.

CLASS MAKE-UP POLICY
“WEBG” does not offer Make-Up classes. In the case where a class is cancelled by “WEBG” we will issue a “token” that can be used to drop in any class that is not full.

INSTRUCTORS
“WEBG” offers classes taught by well qualified instructors. In certain cases, your instructor may be unavailable to teach your class on any given day. If so, another qualified instructor will teach the class, or the class may be combined with another class teaching the same skills provided combining the classes does not exceed the maximum enrollment for the class.

WAIT LIST
Many classes at “WEBG” will maintain a full enrollment. If you would like to enroll in a class that is currently full, please ask to be put on the Wait List for the class. When a spot opens in the class, we will contact the first name on the Wait List for enrollment. We will try contacting every point of contact we have for you, however, if we don’t hear back from you within 24 hours we will move to the next name on the list. You must have a current registration form on file in order to be placed on the Wait List.

DROP-INS
Students with a current registration form on file may “Drop-In” on any class that is not currently full for $25.00. Students will only be allowed to “Drop-In” classes that are of their specific level.

PRIVATE INSTRUCTION
“WEBG” offers private instruction for those who are interested. Please see our Private Instruction Policies if you are interested in private instruction.

GYM ADMITTANCE
Only “WEBG” staff, currently registered students and invited guests are allowed in the gym area at any time. Parents are not allowed in the gym except for special events. Students are only allowed in the gym during their normal class times.

PARENT LOBBY AREA
The parent area is reserved for parents/families wishing to observe their student in class. Please refrain from commenting about other students and maintain control of your children in the parent viewing area so others can enjoy watching their students.